Who We Are

Our website address is: https://seedwise.ug. SeedWise is dedicated to protecting your personal information and ensuring a safe online experience for all our users.

2. Introduction

This Privacy Policy explains how we collect, use, store, and share your data when you access or use our services. By using SeedWise, you agree to the practices described in this policy.

3. Information We Collect

We collect various types of data to provide and improve our services:

  • Personal Information:
    We collect details such as your name, email address, contact information, and any identification documents necessary for account setup, identity verification, and transaction processing.

  • Usage Data:
    This includes information like your device type, IP address, browser details, and activity logs that help us enhance your experience and optimize our platform.

  • Financial Information:
    We collect bank details and transaction history to facilitate payments, loans, and investment activities.

4. Comments

When visitors leave comments on our site, we collect the information provided in the comments form along with your IP address and browser user agent string to assist with spam detection. Additionally, an anonymized string (a hash) derived from your email address may be sent to the Gravatar service to check if you are using it. You can review Gravatar’s privacy policy here. Once your comment is approved, your Gravatar profile picture (if set) will be visible alongside your comment.

5. Media

If you upload images or other media to our website, please avoid including embedded location data (EXIF GPS) in the files. Visitors may download and extract any location data embedded in images on the website.

6. Cookies

Our website uses cookies to improve your experience:

  • Comment Cookies:
    If you leave a comment, you may opt in to saving your name, email address, and website in cookies for your convenience. These cookies last for one year, so you don’t have to re-enter your details on subsequent visits.

  • Login and Session Cookies:
    When you visit our login page, we set a temporary cookie to check if your browser accepts cookies. This cookie does not contain personal data and is discarded when you close your browser. Once logged in, additional cookies save your login information and screen display preferences. Typically, these cookies last for two days (or two weeks if you select “Remember Me”), with screen options cookies lasting for up to one year. Logging out will remove these cookies.

  • Editing/Publishing Cookies:
    When you edit or publish content, a cookie is stored in your browser that indicates the post ID of the article you just edited. This cookie does not contain personal data and expires after one day.

For more detailed information about our use of cookies, please refer to our Cookie Policy.

7. Embedded Content from Other Websites

Articles on our site may include embedded content (such as videos, images, or articles). Embedded content from other websites functions as if you visited that site directly. These external sites may collect data about you, use cookies, embed third-party tracking, and monitor your interactions if you have an account and are logged in to that website.

8. How We Use Your Information

We use your data for the following purposes:

  • Service Provision:
    To facilitate and manage loans, investments, and other platform features.

  • Communication:
    To provide you with updates, promotional offers, and other service-related information.

  • Legal Compliance:
    To comply with applicable laws and regulatory requirements, including Anti-Money Laundering (AML) obligations.

  • Improvement and Personalization:
    To enhance our platform and tailor your user experience.

9. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Contractual Necessity:
    To provide and manage the services you have requested.

  • Legal Obligations:
    To comply with applicable laws and regulatory requirements.

  • Consent:
    Where you have provided explicit consent for certain processing activities.

  • Legitimate Interests:
    For purposes of improving our services and maintaining security, provided these interests do not override your privacy rights.

10. Who We Share Your Data With

We do not sell your personal data. We may share your information with:

  • Service Providers:
    Trusted third parties (such as payment processors and hosting providers) that assist us in delivering our services.

  • Regulatory Authorities:
    When required by law or to protect the rights, property, or safety of SeedWise or our users.

  • Security and Fraud Prevention:
    In situations where there is suspected fraud or other security threats. For example, if you request a password reset, your IP address will be included in the reset email.

11. Data Retention

  • Comments:
    If you leave a comment, the comment and its associated metadata are retained indefinitely. This helps us recognize and automatically approve any follow-up comments rather than holding them in a moderation queue.

  • User Accounts:
    For registered users, we store the personal information provided in your user profile. You can view, edit, or delete your personal information at any time (with the exception of your username). Website administrators also have access to this information.

  • Other Data:
    We retain personal data only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements.

12. Your Rights Over Your Data

You have the following rights regarding your personal data:

  • Access:
    Request a copy of the personal data we hold about you.

  • Correction:
    Ask us to correct any inaccuracies in your data.

  • Deletion:
    Request the deletion of your personal data, except where we are required to retain it for administrative, legal, or security purposes.

  • Data Portability:
    Request an exported file of the personal data you have provided to us.

  • Objection/Restriction:
    Object to or request the restriction of certain data processing activities.

To exercise these rights, please contact us at info@seedwise.ug.

13. Where Your Data is Sent

Certain visitor data (such as comments) may be processed by third-party services, including automated spam detection tools, which may collect and analyze your data as part of their standard operations.

14. Data Security

We employ industry-standard security measures—including encryption and restricted access protocols—to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Access to your data is limited to authorized personnel only.

15. Consent Management

You can manage your consent for the processing of your personal data through the following methods:

  • Account Settings:
    Adjust your preferences directly within your SeedWise account.

  • Direct Contact:
    Email us at info@seedwise.ug to modify or withdraw your consent.

Please note that withdrawing consent may affect your ability to use certain features of our services.

16. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will take prompt steps to delete it.

17. Changes to This Policy

SeedWise reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated revision date. We encourage you to review this policy periodically to stay informed about our data practices.

18. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@seedwise.ug
Address: Old Portbell Road, Nakawa, Betsam Hostel, Kampala, Uganda